WHEN WILL MY ORDER SHIP?

After you have placed an order allow 5-7 business days for your order to be fulfilled and shipped.


WHEN WILL I RECEIVE MY ORDER?

You will receive two emails after purchase. The first email will be notifying your of your shipping label being printed and that will provide you with a tracking number. You will receive a second email notifying you that your order has been fulfilled and shipped. Allow 2-5 days for your order to be delivered. Unless it was shipped internationally. Allow up to two weeks for international orders to be delivered.

HOW DO I TRACK MY ORDER?

Based on current processing times, please allow up to 2 business days for your tracking information to be updated and available.
You will receive an email with tracking information as soon as a shipping label is made, your order ships 1-2 days after. Allow 2-5 days after your order has been shipped to be delivered. All orders are shipped USPS First Class unless stated otherwise. You can track your package here.
Thank you for your patience.

HOW DO I CHANGE OR CANCEL MY ORDER?

I how important your order is, and I aim to fulfill orders as quickly as possible! Allow 5-7 business days for your order to be prepared and shipped.
While I cannot cancel or change an order once it has been placed, you are able to receive a full refund up to 24 hours after you’ve placed your order.

I ENTERED THE WRONG ADDRESS!

If you entered the wrong address or any wrong information at checkout, you can send an email to curlyhairvegan@gmail.com
Due to a large influx of orders, I can not guarantee that I will always able to correct and catch items before they have shipped to updated address or email.
You can always place another order with correct info and I will refund for original incorrect order if contacted within 24-48 hours after.
I do apologize for any inconvenience.

Still Need Help? Contact Me
curlyhairvegan@gmail.com